Frequently Asked Questions
Everything you need to know about your iKIPPAH order, shipping, and product care.
How do I determine the correct size for my iKIPPAH?
We offer a comprehensive size guide on each product page. Generally, our sizes range from Size 1 (toddler) to Size 6 (adult XL). We recommend measuring the circumference of the head where the kippah will sit for the most secure fit.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items in their original packaging within 30 days of delivery. Please note that custom-designed kippahs are final sale.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your order for a specific event or holiday.
Can I place a bulk order for a Bar Mitzvah or Wedding?
Yes! We specialize in custom bulk orders for special occasions. You can choose specific fabrics, colors, and even add custom embroidery. Please contact our events team via the 'Bulk Orders' page for a quote.
How should I clean and care for my kippah?
To maintain the shape and vibrant color of your iKIPPAH, we recommend spot cleaning with a damp cloth. For cotton or synthetic blends, hand washing in cold water and air drying is best. Avoid machine washing or high-heat drying.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.